1. Apply a moderate amount of the essence to your face after cleansing.
2. Gently massage the product into the skin until it is completely absorbed.

Lactobacillus/Soybean Ferment Extract, Lactobacillus/Punica Granatum Fruit Ferment Extract, Saccharomyces/Barley Seed Ferment Filtrate, Lactobacillus/Pear Juice Ferment Filtrate

Ingredients are subject to change at the discretion of the manufacturer. A list of ingredients that is as complete and up-to-date as possible can be found on the product packaging.

How long will it take to receive my refund?
Once the products are received, the refund will be processed within 15 business days to the original payment method.

Refund for an order paid with a credit card
The amount of an order paid by credit card will be credited back to your bank account.

Refund via online store credit
You will be refunded via an online store credit if:

• Your order was paid using store credit.
• You are returning an item received as a gift.

Refund for an order paid with a PayPal account
The amount of an order paid via PayPal will be credited back to your PayPal account.
However, orders paid with PayPal cannot be refunded in-store. Please return the items free of charge by post to our warehouse (find the steps [here](insert link)).

I returned a product but haven't received my refund yet. Is this normal?
Refunds are processed within 15 business days from the date your parcel is received at our warehouse.
To check if your parcel has been delivered, visit the carrier’s website.

If it has been more than 15 days, you can email us at hello@daytojoah.com with:

• Proof of return shipment, or
• The receipt issued by the post office, or
• A stamped proof of deposit mentioning the return address and the date of handling.

Our customer service team will get back to you.