Frequently Asked Questions
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We are an online store specializing in Korean skincare products, shipping to various locations worldwide.
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You can reach us via email at orders@daytojoah.com or through our contact form on the website. Our team will respond within 48 hours.
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Simply browse our website, add your favorite products to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment details.
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We accept major credit/debit cards (Visa, Mastercard, AMEX), PayPal, and other secure payment options displayed at checkout.
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Delivery times depend on your location and the shipping method chosen. You will receive a tracking number once your order is shipped.
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Once your order is dispatched, you will receive an email with a tracking link to monitor your package.
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Please email us with your order number and clear photos of the damaged product, and we will assist you with a replacement or refund.
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Yes! We source all our skincare products directly from authorized distributors and brands to ensure 100% authenticity.
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We love working with skincare enthusiasts! If you're a content creator or influencer, contact us at hello@daytojoah.com for collaboration opportunities.